Returns & Exchanges
At Fenwick, we want you to be completely satisfied with your purchase. If your new fashion items aren't quite right, you can return or exchange them within 30 days of delivery in their original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact.
Affix the Label
Print the prepaid shipping label generated by our portal and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand your package to your nearest authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing